CarXcel.Dip Privacy Policy
Effective Date: 20 June 2025

At CarXcel.Dip (“we,” “our,” or “the Company”), we value your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our services or visit our website.

--- 1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, or any details you provide via forms or contact.

Vehicle Information: License plate number, car make and model, color, and service records.

Usage Data: Website visit details such as pages viewed, date and time, IP address, browser type, and device information.

Media: Photos or videos of your vehicle taken before or after service (with your consent).

 

--- 2. How We Use Your Information

We may use the collected information to:

Provide and complete our paint protection and vehicle enhancement services

Respond to inquiries and provide customer support

Send appointment confirmations or service updates

Share promotional offers, product updates, or news (you may opt out anytime)

Analyze usage to improve our services and customer experience

 

--- 3. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information only under these circumstances:

With service partners or logistics providers for operational purposes

When required by law or in response to legal requests

To protect our legal rights, property, or safety

 

--- 4. Data Storage & Security

We take reasonable measures to secure your data against loss, misuse, and unauthorized access. Information is stored in secure systems with access limited to authorized personnel.

--- 5. Your Rights

You have the right to:

Know whether we hold your personal information

Request access, correction, or deletion of your data

Opt out of receiving promotional emails at any time

To exercise these rights, please contact us at the details below.

--- 6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them.

--- 7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their individual privacy policies.

--- 8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date clearly stated.

--- 9. Contact Us

For any questions, concerns, or requests related to your data, please contact:

CarXcel.Dip Customer Service
Address: 47 Kallang Pudding Road THE CRESCENT @ KALLANG #06-13 Singapore 349318

We may update this Privacy Policy from time to time.

The latest version will be posted on this page with the effective date JUL 2025 clearly stated.